Shipping
At Hall of Hats, all orders are shipped via Australia Post – Parcel Post, and include a tracking number. Please read the details below regarding our handling, shipping, and delivery process. For information on returns and refunds, visit our policy page:
👉 Returns & Refunds Policy
Domestic Shipping Only
At this time, we are only shipping within Australia. Unfortunately, international shipping is not available just yet — but we’re working hard to make it happen soon! We appreciate your patience and support.
Flat Rate Shipping
We offer Flat Rate Shipping of $10 Australia-wide via Australia Post Parcel Post (includes tracking).
Handling Time
Orders are typically processed and dispatched within 2–4 business days, depending on stock availability and workload.
All orders are shipped from Melbourne, Victoria.
Tracking & Delivery Estimates
Once your order is dispatched, you’ll receive an email with your tracking number. You can track your parcel using the Australia Post tracking service:
Estimated delivery times after dispatch:
Within Victoria: 2–4 business days
Interstate (other states): 3–6 business days
Rural or remote areas: Please allow additional time
For the most up-to-date delivery timeframes, please visit:
🔗 Australia Post Delivery Times
Responsibility & Support
Please note that Hall of Hats is not liable for delays or losses caused by circumstances beyond our control (e.g., carrier delays, weather disruptions, etc.).
We strongly recommend monitoring your delivery using the provided tracking number. If your parcel is delayed or lost, please contact Australia Post first. Then get in touch with us — we’re happy to assist wherever possible.
📩 For after-sale support, please email our team at: sales@hallofhats.com.au